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Frequently Asked Questions

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Frequently Asked Questions

Do you ship outside of the province?

Yes, we can ship anywhere in North America.

What are your business hours?

We are open Monday to Friday, 8:00 AM to 4:30 PM, and closed on statutory holidays.

Is there a discount structure available?

Please contact your local representative for special pricing opportunities.

Can you provide customized stainless steel products?

Yes, please contact your local representative for pricing.

Where are your locations?

We currently have branches in Edmonton and Calgary, with a Toronto location opening soon.

Do you offer warranties on the products you sell?

Yes, we are your first point of contact for any factory warranties.

Do you sell used products?

No, at Hesco we only supply new products as we stand behind the warranties provided by our suppliers.

Do you sell take-out supplies?

Yes, we offer a wide range of disposable take-out products, and we can even customize them with your logo.

Does Hesco sell janitorial products?

Yes, we carry a variety of janitorial supplies, including garbage bags, chemicals, and more.

Can the public shop at your store?

Yes, our store is open to the public.

Is there a minimum purchase required for free shipping?

Please contact your local representative for details.

Do you install equipment?

While we don’t install equipment, we can recommend the right professionals for the job, as installation needs vary by product.

How do I start the design process?

Please call us to schedule an appointment with a designer.

How do I request a quote?

You can submit a request via our contact page.

What sets Hesco apart from others?

Our long-standing history and commitment to quality.

How do I make a payment?

Please visit our contact page to connect with our accounting department.

How do I open an account?

Please visit our contact page to connect with our team.

So What Are You Waiting For?

Let's Make Your Culinary Dreams Come True!

Contact us today for a no-obligation consultation or quote. Let’s create a culinary space that sets you apart from the rest!