Business Name:

Site Contact Name:

Site Contact Email(s):You may provide multiple email addresses here separated by a comma

Site Contact Phone Number:

Hours of Operation:

** Please note warranty only covers Monday - Friday 7am-5pm hours of service. If you require the service tech to come outside of these hours you will be billed the overtime rate. *** If you have a specific time window that service can be completed in, your appointment may need to be moved to another day to accommodate you.

Business Address:

Equipment Information:

Issue Description:

Please attach relevant images or videos of the issue (5MB max):(Accepted file types: jpg, png, gif, pdf, mp4, mov, avi, wmv, webm, mkv, flv)

Disclaimer:

Warranty does not cover the following:

• Repair or replacement of parts required because of misuse, improper care or storage, negligence, alteration, accident, use of incompatible supplies or lack of specified maintenance shall be excluded.

• Normal maintenance items, including but not limited to, light bulbs, fuses, gaskets, O-rings, interior and exterior finishes, lubrication, deliming, and descaling.

• Failures caused by erratic voltages or gas supplies.

• Travel costs beyond 150 km in Canada, or two (2) hours, travel other than overland, overtime, holiday charges, and any special arrangements.